Return & Refund Policy – Scripted Wonders
At Scripted Wonders, we strive to provide beautifully crafted digital poetry collections. Since our products are digital downloads, we have a strict but fair refund policy to ensure customer satisfaction while preventing misuse.
Eligibility for Refund
You may request a refund within 14 calendar days of your purchase if:
✔ You notify us within this period with a valid reason for your refund request.
✔ You have not downloaded the digital product(s) or have encountered a technical issue preventing access.
Non-Refundable Items
🚫 Bundled or discounted poetry collections.
🚫 Customized or personalized poetry books (if applicable).
🚫 Products that have been downloaded.
Refund Process
1. Submit a Request
To request a refund, please Contact Us with:
- Your order number.
- A brief explanation of the issue.
2. Verification
We will verify your purchase and ensure that the digital poetry book(s) have not been downloaded, shared, or misused.
3. Refund Completion
If your refund is approved, it will be processed to your original payment method within 5-7 business days (processing times depend on your bank/payment provider).
Important Notes
✅ Digital products cannot be physically returned. By requesting a refund, you agree to delete all copies and cease using the poetry book(s).
✅ Refunds are only issued to the original payment method used for purchase.
✅ Abuse of this policy (e.g., repeated refund requests) may result in account restrictions.
Need Help?
For any refund-related inquiries, please Contact Us.
Thank you for choosing Scripted Wonders! We appreciate your support and hope our rhymes bring magic to your world. ✨📖🌙